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Hello, I run my own project management consulting business. You have to be careful when accepting advice. Not everyone is knowledgeable when it comes to best practices. You don't want a football coach telling you how to run your physician's office. I learn that the hard way, but it was a good lesson to learn. After that I made sure that made sure the person passing along the advice actually worked in that field. Your right about good companies learns from their mistakes and they have ways of identifying what they did wrong and how they fixed it. The U.S. Navy has a good method of documenting their best practices. I have used it to create my best practices.

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