A common and tragic pattern exists across all relationships - minor issues, left unfixed for long enough, have an outsized impact on the relationship. Let’s explore an example. The Lingering Ticket A customer support team at a B2B company gets 1000 tickets a day. They work on the tickets with focus and poise. However, about one out of every 1000 tickets ends up in a bad spot. Let’s call one of those ticket X.
Low Priority Issues + Time = Relationship Killer
Low Priority Issues + Time = Relationship…
Low Priority Issues + Time = Relationship Killer
A common and tragic pattern exists across all relationships - minor issues, left unfixed for long enough, have an outsized impact on the relationship. Let’s explore an example. The Lingering Ticket A customer support team at a B2B company gets 1000 tickets a day. They work on the tickets with focus and poise. However, about one out of every 1000 tickets ends up in a bad spot. Let’s call one of those ticket X.