Stop writing great runbooks. Instead, fix your production issues. When production has an issue, someone gets paged. A common approach to handling pages in production looks like: Make sure every page has a clear runbook Make sure everyone is trained up on how to run that runbook
Stop Writing Great Runbooks
Stop Writing Great Runbooks
Stop Writing Great Runbooks
Stop writing great runbooks. Instead, fix your production issues. When production has an issue, someone gets paged. A common approach to handling pages in production looks like: Make sure every page has a clear runbook Make sure everyone is trained up on how to run that runbook