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Genuinely the first take I’ve wholeheartedly disagreed with on this blog. From what I’ve seen, the “just build” ethos has led to a trail of detritus behind each employee. There’s people who have spun up their own pseudo reporting stacks and reported incorrect figures (and come to the analytics team asking them to explain why / clean up their work), people granting agents access to confidential data (where they shouldn’t have as it’s IP and the security of models is sus), and people unknowingly stand up agents using their own credentials and unintentionally expose data to others that can’t see it. We’ve even had some senior managers set up agents with access to send out emails that have acted in unexpected (bad!) ways!

That doesn’t mean that there isn’t a path forward, or a way to fix these things, but this “build first” approach is messy, and will cause more chaos in the short-term and debt in the long-term than it’s worth.

Proceed with caution.

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