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Skeptical's avatar

Genuinely the first take I’ve wholeheartedly disagreed with on this blog. From what I’ve seen, the “just build” ethos has led to a trail of detritus behind each employee. There’s people who have spun up their own pseudo reporting stacks and reported incorrect figures (and come to the analytics team asking them to explain why / clean up their work), people granting agents access to confidential data (where they shouldn’t have as it’s IP and the security of models is sus), and people unknowingly stand up agents using their own credentials and unintentionally expose data to others that can’t see it. We’ve even had some senior managers set up agents with access to send out emails that have acted in unexpected (bad!) ways!

That doesn’t mean that there isn’t a path forward, or a way to fix these things, but this “build first” approach is messy, and will cause more chaos in the short-term and debt in the long-term than it’s worth.

Proceed with caution.

Michael's avatar

AI indeed raises the premium on good management, but I disagree with the underlying philosophy.

competitive advantage does not come from exceptional individuals wielding exceptional tools.

Sustainable competitive advantages rely on systems, not heroics. And in effect AI amplifies whatever system already exists.

The manager's primary responsibility is not to become the best builder, but to continuously improve the business system through experimentation.

Better goals, fewer organizational defeaters, and learning from small tests will outperform demanding more output and development from the "best builders" wielding increasingly expensive AI tools.

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